Return & Exchange
Delivery:
We generally ship the orders within 24 working hours and send you tracking by E-mail and whatsapp. Delivery is through registered couriers and in some cases through Indian Post. We strive that product reaches you in 4-5 days maximum from placing the order. In some cases, there can be delay and we make it point to inform you about the same about any such delays.
Exchange / Return Policy
No Questions Asked!!
Beautiful Spaces. That’s all we want. So anything that you don't absolutely love, we accept Return / Exchange without any questions. You can file the same on the website itself and entire process is online. So shop without worrying about returns or you being stuck with products you don't love.
Link to file Exchange / Return
https://www.urbanspacestore.in/apps/return_prime
Process & Schedule of Charges (Exchange)
- Charges - NIL (ZERO).
- Tentative Process time - 7-8 days from day of filing exchange
Process & Schedule of Charges (Returns)
Under Returns, we give you 2 option of Refunds - Store Credits & Bank Refund.
Process & Schedule of the same are as below.
Store Credits - Most used method by our customers.
- Charges - NIL (ZERO).
- Tentative Process time - 4-5 days from day of filing return
Process : File return on website, wait for products to be picked up. Once we receive the products back & QC is done, we issue the store credits.
No amount is deducted from item / order value and the store credits will have 1 year validity. You can purchase any product using the same from our webstore.
Bank Refund or any other mode (except Store Credits) - Non smart way to return products.
- Charges - Rs. 100/- per item qty or 10% of order value, whichever is higher.
- Tentative Process time - 14-15 days from day of filing return
Why do we charge - We have to bear 2 side shipping which is approximately 300for us, against which we are charging 1/3rd only - that is 100/- per qty.
Note : Refund for COD orders will be strictly through STORE CREDITS only.
Important points to note:
- Return/ Exchange request has to be raised within 7 days of order delivery.
- All Products except Customized ones and tiebacks are eligible for returns & exchange. Product to be returned / exchanged has to be unused and in original packaging. Click here to know more
- Company reserves the right to deny or revoke replacement / refund if product received back is damaged / used / incorrect.
- For damaged / defective item received, we will send replacement product or give STORE CREDIT, but will not cancel the order or issue bank refund.
- Any delivery charge (COD / Express) paid while ordering will not be eligible for refund.
- Maximum times an order can be exchanged is 2. After that order cannot not be exchanged / returned.
- Carpets/Blankets can be exchanged only once. if 2nd time exchange is required, exchange fees of 500/- will be applicable. Please refer to the details mentioned on the product/catalogue.
- On some pin codes, our return pickup service might not be available. In such cases we will request you to courier us back the product. Reimbursement for the same is 50/- per item quantity sent back.
- Cancellations will only be possible till the order has not been dispatched from our warehouse.
- Its our endeavor to deliver product as per the pictures you see and the sizes mentioned, but due to different screen resolution, there can be minor color variations in actual products vs pictures on website. Also due to natural variance in manufacturing processes, there can be 3-5% variance / tolerance in the product sizes. Both the above deviations will not make case for 'FREE RETURN'. Of course if you don't like the product colors and it is not fitting, exchange is always available or return as per policy.
Let customers speak for us
Awesome! Very beautiful and quality products. Thank you Urban Space.
Very nice bedsheets and comfortors perfect for making your room a cozy space to spend some time in
Just wow 🤩 awesome product..happy for this purchase
The product is really good!! as it is shown in the website. Very happy with the quality of the product.
Curtains are same as shown on website.
Pretty vibrant plus to my surprise, I got 3 beautiful cushion covers along with them.
Someone looking for the same , can go ahead with Urban spaces.
As far as cloth is concerned, its pure cotton, gives a feel of jute cotton. Print is on one side.
Very beautiful & elegant.
I really Don't expect this type of quality but it's highly recommended. The best product I received. Happy with my purchase
Just looking like a wow! Beautiful products.
The fabric, design, pattern and quality is very good. Highly recommended.
I am happy with the quality/design of the curtain.
I wanted to buy one more single curtain of same design, which is not possible right now, only pack of 2 can be bought.
I loved the curtains. I went with Taupe colourway and it adds such a definition to the whole look of the balcony windows. Definitely go for it!
Beautiful! As expected.
It’s pure cotton. One’s cracked heels won’t get stuck which is definitely a positive point. Ordered King size which is huge. Handful of sheet to tuck in. There is a bit colour difference like in the pic it’s white but actually it is off white to pale yellow .
I bought this curtain for my guest house.It made a magic, it looks classy and worth for money.Excellent quality.Urban space is one of my all time favourite.Also they deliver the product on time.Thanks to Urban space keep up your good work....
I received a set of 3 cushion covers with floral print. Fits perfectly on the 16'×16' cushions. Thank you for sending them.
Frequently Asked Questions
What are the features of the Sheer Curtain?
Sheer curtains are lightweight window curtains that allow natural light to filter through while providing a soft, airy look. They are perfect for creating a bright and inviting atmosphere in any room. These see-through curtains are available in various colors and designs to suit different decor styles.
Are these curtains available in other colors or sizes?
Yes, sheer curtains are available in a wide range of colors, including aqua blue, denim blue, solid white, taupe, mustered, buttercream, blush pink, green, yellow, lavendar, silver grey, light green, silver, and peach. They also come in various sizes, including sheer curtains 9 feet long, to fit different window dimensions and needs.
Do these curtains provide privacy while allowing light to pass through?
Sheer curtains offer a balance of privacy and light filtration. They allow sunlight to pass through while blur the view from outside, making them ideal for living rooms and bedrooms where you want both privacy and natural light.
What type of fabric are these curtains made from?
These curtains are typically made from lightweight, breathable fabrics such as linen & cotton feel polyester. This makes them durable and easy to maintain while giving your home a soft, elegant look.
How do I care for and clean these curtains?
To care for and clean sheer curtains, machine wash them on a gentle cycle with mild detergent. For best results, use cold water and avoid bleach. Hang them to dry or tumble dry on low heat to maintain their lightweight texture.
Do these curtains come with tie-backs for styling?
Yes, sheer curtains come with tie-backs for added styling options. These accessories allow you to easily draw the curtains back and create a more decorative look for your windows.
How do I install these curtains?
Installing sheer curtains is straightforward. Simply use a standard curtain rod and follow the included instructions. For a layered look, you can pair them with blackout curtains or use them with sheer curtains for doors.
How transparent are these sheer curtains?
These sheer printed curtains are designed to block 35-40% of light, while allows ample natural light to pass through while providing a subtle layer of privacy. They are ideal as layered curtains when paired with heavier drapes for a more versatile window treatment.
Are these curtains suitable for bedrooms?
Yes, these sheer bedroom curtains are suitable for bedrooms. They create a light and airy ambiance, perfect for relaxing spaces. Sheer curtains for the bedroom allow soft, diffused light to enter while maintaining privacy.
